FAQ

Quick answers about formats, credits, slicers and printing.

General

Do I need a CAD program?

No. Moxie3D generates the geometry for you. You move sliders, the model updates live in your browser. Download the STL or 3MF when it looks right.

What file formats do you support?

STL — universal single-color format, works with every slicer.
3MF — modern format with embedded color mapping. Open it in Bambu Studio, OrcaSlicer or PrusaSlicer and each color is auto-assigned to an AMS/MMU slot.

Do I need to sign in?

Browsing and preview are open to everyone. You need an account to download — that's where credits and free-quota tracking apply.

Free generators & bypass

How many free downloads do I get per day?

5 free downloads per day per user, with a monthly cap. The daily counter resets on a rolling 24-hour basis.

What happens when I hit the limit?

You can wait for the counter to reset, buy a bypass pack (single-use downloads from €0.50, with discounts on packs of 5 and 10), or earn passes by inviting friends.

Do bypass passes work on any free generator?

Yes. One pull from your wallet works on any free generator — gen-agnostic.

Premium generators & credits

What's the difference between free and premium?

Free generators have simpler geometry and a daily download cap. Premium generators (heavier compute or commercial-license assets) cost credits per download.

Do credits expire?

No. Purchased credits never expire. Free credits granted at signup or as monthly top-ups follow the standard policy.

Printing & slicing

Will the 3MF work with my Bambu Lab printer?

Yes. The 3MF includes filament color mapping. Open it in Bambu Studio and each color is auto-assigned to an AMS slot.

I have a single-color printer. Can I still use Moxie3D?

Yes — export as STL. You'll get a single-color geometry file that works with any slicer.

What wall thickness should I use?

Match it to your nozzle × perimeter count. 0.4 mm nozzle with 4 perimeters → 1.6 mm walls. 0.6 mm nozzle → 2.4 mm. Default values in each generator are a safe starting point.

Support & bugs

I found a bug. Where do I report it?

Use the contact form with subject "Technical issue", or the Help → Report a problem menu inside any generator.

Can I request a new generator?

Yes — submit a generator request. Describe what you want to print, dimensions, use case. We build the most-requested ones first.

This FAQ will be expanded as common questions emerge. Have one we missed? Drop us a line.